ARC PARKING

ARC Parking Privacy Policy

At Arc Parking, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the details you provide when using our services or visiting our website.

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or service improvements. Any updates will be published on this page. This policy became effective on 01/05/2026.

All personal information is handled in accordance with the UK General Data Protection Regulation (GDPR) and applicable data protection laws.

How Long We Keep Your Information

We only retain personal information for as long as necessary to provide our services, meet legal obligations, resolve disputes, or manage our business operations.

Once the information is no longer required, it will be securely deleted or removed from our systems.

You have the right to request access to the personal information we hold about you under applicable data protection laws. Requests can be made by contacting us directly via email.

What Information We Need

When making a booking or using our services, we may collect the following information:

  • Your full name
  • Telephone number
  • Email address
  • Home address
  • Postcode
  • Vehicle and booking details
  • Booking history with Arc Parking

If you would like to know what information we currently hold about you, you may contact us at any time.

What We Do With Your Details

Your information is used to provide, manage, and improve our services. This may include:

  • Contacting you regarding your booking
  • Providing customer support and responding to enquiries
  • Processing bookings and payments
  • Requesting customer feedback and reviews
  • Monitoring and recording telephone calls for training and quality purposes
  • Preventing fraud, misuse, or unauthorized activity
  • Sending promotional offers, discounts, or updates where consent has been provided
  • Managing live chats, emails, and customer communications
  • Maintaining internal records and operational processes
  • Improving website functionality and customer experience

We do not sell, rent, or trade your personal information to unrelated third parties.

Keeping Your Information Protected

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.

Our security measures include:

  • Collecting only information necessary for legitimate business purposes
  • Keeping information accurate and up to date
  • Restricting access to authorized personnel only
  • Using physical, electronic, and management safeguards to protect stored data
  • Securely deleting information once it is no longer required

About Cookies

Cookies are small files stored on your device when you visit a website. They help websites function properly and improve user experience.

You may choose to accept, reject, or disable cookies through your browser settings at any time.

Why We Use Them

We use cookies and analytics tools to understand how visitors use our website and to help improve performance and functionality.

Google Analytics may be used to collect anonymous usage information. This does not include personally identifiable information.

Third-party advertising or referral partners may also place cookies on your device for tracking, advertising, or referral purposes. These cookies are managed by the respective third parties and may expire automatically after a set period.

Links to Other Websites

Our website may contain links to external websites, including CompareParkingPrices.co.uk and other relevant service providers or partners.

Once you leave the Arc Parking website, we are not responsible for the privacy practices, content, or terms of any external website. Users should review the privacy policies of those websites separately.

Your Agreement

By using our website, submitting forms, or making a booking with Arc Parking, you consent to the collection and use of your information as described within this Privacy Policy.

This Privacy Policy has been effective since 01/10/2023 and is intended to comply with GDPR regulations.

Get in Touch

If you have any questions regarding your personal information, would like to request access to your data, or need to correct inaccurate information, please contact us:

Arc Parking

Phone: 07761134819

Email: customercare@arcparking.co.uk

If any information we hold about you is incorrect, we will update or correct it as soon as possible.